This section of the website provides links to general information about the Pension Protection Fund that is relevant to pension scheme members.

If your scheme has transferred to the Pension Protection Fund
Please go to our members' website, where you will find detailed information about the way the Pension Protection Fund operates and how this may affect you and the compensation that will be paid. Schemes are administrated by Capita Hartshead, and if you want to contact somebody regarding your compensation payments, the relevant contact details are contained within the members' site.

If your scheme is in a Pension Protection Fund Assessment Period, or if you are interested in finding out more about us
Our set of consumer leaflets are all available by clicking the links on the right-hand side of this page.  All these documents can be accessed in lo-ink versions, in our document library.

You can search our Frequently Asked Questions if you have any further queries about us. However, any questions relating to your personal circumstances and pension scheme entitlements should be directed to your scheme trustees.

If you are looking for information about the Financial Assistance Scheme
The Financial Assistance Scheme (FAS) is now administered by the PPF. The FAS section of our website contains lots of information on how FAS works, who may be eligible and the schemes involved. It also contains a link to the FAS Member website.

If your questions about the Pension Protection Fund have not been answered by any of the information contained on our website, please contact our Stakeholder Support Team on:

Tel: 0845 600 2541
Text phone: 0845 600 2542
Fax: 020 8633 4903
Email: information@ppf.gsi.gov.uk

Please note that some of our telephone calls are recorded to help us provide the best for our stakeholders.