You are here: Skip Navigation LinksHome  >  Contact Us
Contact Us 

We are currently in the process of moving our Member Services in-house. Please use the following contact details, depending on the nature of your query:

 Reason for Call

Telephone Number

Email Address

International Callers

Textphone

PPF member, currently receiving compensation

0345 603 7224

members@ppfonline.org.uk

00 44 1325 745 100

0845 609 9899

PPF member, not yet receiving compensation

0345 603 7224

members@ppfonline.org.uk

00 44 1325 745 100

0845 609 9899

PPF member, recently transferred from the Constar or Bolton Power schemes

0330 123 22222

ppfmembers@ppf.gsi.gov.uk

tbc

tbc

Pension scheme member, scheme is in assessment and has not transferred to the PPF

0845 600 2541

information@ppf.gsi.gov.uk

 tbc

0845 600 2542

Levy/invoice query

0845 600 2541

levyinvoice@ppf.gsi.gov.uk

00 44 208 633 4900

 

Media

020 7566 9775

ppfpress@lansons.com

00 44 207 566 9775

 

Financial Assistance Scheme

Please see our Contact the FAS page

 

 

 

All other queries

0845 600 2541

information@ppf.gsi.gov.uk

 

 

On normal working days, lines are open from 9.00am to 5.30pm, Monday to Friday. Please note that some of our telephone calls are recorded to help us provide the best service for our stakeholders.

Our Addresses

For general queries :                                             If your scheme has transferred to the PPF, please use this address
Renaissance
12 Dingwall Road
Croydon
Surrey
CR0 2NA
PO Box 128
Mowden Hall
Darlington
DL1 9DA

 

If you have a complaint, please read our Complaints and Concerns page.

 

If you wish to leave feedback regarding the website please fill in the online form.