You are here: Skip Navigation LinksHome  >  Contact Us
Contact Us 

Please use the following contact details, depending on the nature of your query:

*If you’re a member of an eligible pension scheme and we’ve not written to you, you’ll need to contact your pension scheme with any queries you might have. We don’t hold any personal information for members of schemes that have not transferred to us.*

 Reason for Call

Telephone Number

Email Address

International Callers

Textphone

Postal Address

PPF Member, receiving compensation

PPF Member, not yet receiving compensation

Pension scheme member, scheme is in assessment and has not transferred to the PPF

 

 

0330 123 2222

 

 

ppfmembers@ppf.gsi.gov.uk

 

 

+44 (0)20 8633 4902

 

 

0845 600 2542

 

 

 

PPF Member Services
Pension Protection Fund
PO Box 254
Wymondham
NR18 8DN

Levy/invoice query

0345 600 2541 / 0845 600 2541

levyinvoice@ppf.gsi.gov.uk

+44 (0)20 8633 4900

 

Levy Customer Support Team
Pension Protection Fund
12 Dingwall Road
Croydon
CR0 2NA

Media

020 7566 9775

ppfpress@lansons.com

+44 (0)20 7566 9775

 

Financial Assistance Scheme

Please see our Contact the FAS page

 

 

 

All other queries

0345 600 2541 / 0845 600 2541

information@ppf.gsi.gov.uk

 

 

See corporate address below

On normal working days, lines are open from 9.00am to 5.30pm, Monday to Friday. Please note that some of our telephone calls are recorded to help us provide the best service for our stakeholders. The cost of calling us will vary depending on your phone operator. You can find indicative costs here.

If you have a complaint, please read our Complaints and Concerns page.

Our Corporate address:

The Pension Protection Fund
Renaissance
12 Dingwall Road
Croydon
Surrey
CR0 2NA

If you wish to leave feedback regarding the website please fill in the online form.