About D&B
D&B (Dun & Bradstreet) is a provider of business information which supplies the Pension Protection Fund with insolvency risk data on the sponsoring employers of pension schemes that are eligible to pay the pension protection levy.
The insolvency risk provider contract
D&B’s contract with the PPF is for the 2010/11 and 2011/12 years. D&B also held the contract for the 2006/07 — 2009/10 levy years.
Each appointment was made following a competitive tendering exercise measured against specific criteria. For 2010/11 and 2011/12 the criteria were:
- Customer service
- Methodology
- Data gathering
- Coverage of sponsoring employer
- Value for money
Contact Details
Website www.dnb.co.uk
Telephone 0870 850 6209 (PPF-related queries/appeals)
0870 243 2344 (main customer service team)
Email customerhelp@dnb.com (quote ‘PPF’ in the subject line)
Address D&B Customer Services
Suite 5.3
Building 8
Exchange Quay
Salford
Greater Manchester
M5 3EJ