issued 19 January 2009

As you know, security of personal data is a key issue and we are required to comply with current government security guidelines to ensure we maintain the highest levels of control over storing and handling the data we are responsible for.

We recognise that in exchanging large amounts of personal data, we need to ensure appropriate controls are in operation.

We have been reviewing our security arrangements and our conclusion is the process already in place, on the whole, provides a secure structure. However, we have made a few amendments to the process to further strengthen data security and reduce the risk of loss.

The attached instructions set out the new process to be followed with immediate effect. We will also update the S1 guidance accordingly.

We do not expect these amendments to prove onerous but if you have any queries relating to this note, please speak to your Custom Account Manager/Transition Analyst.